Customer Responsibilities

• To provide, to the best of your knowledge, accurate and complete information.
• To follow the plan of care or service recommended by your physician.
• To care for, use as instructed, and return rental equipment in good condition, normal wear and tear expected.
• To pay for the replacement costs of any equipment damaged, destroyed or lost due to misuse, abuse or neglect.
• To notify Home Again Medical of any equipment malfunction or defect, and allow company technicians to enter the premises to repair, relocate or provide substitute equipment.
  
• To be responsible for any payment not paid by your insurance company, except where allowed by law.
  
• To make it known that you clearly understand the equipment and services being provided.
  
• To advise Home Again Medical of any changes in your status including address, medical condition, etc.
  
• To understand that the Term of All Rentals shall repeat on the monthly anniversary date of the original rental and that no rental of less than a full month shall be charged.

Customers

Home Again Medical
Mission Statement

Customer Information

Customer Rights

Customer Responsibilities